Welcome to Lingible ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you understand how we collect, use, and safeguard your information when you use our slang decoder application.
- What information we collect
- How we use your information
- How we share your information
- Your privacy rights and choices
- How we protect your information
- How to contact us
2. Information We Collect
2.1 Information You Provide to Us
Account Information:
- Username
- Email address
- Password (encrypted)
- Account creation date
- Subscription tier (free/premium)
Usage Information:
- Translation requests (slang terms and phrases)
- App usage patterns
- Feature preferences
- Settings and configurations
2.2 Information We Collect Automatically
Device Information:
- Device type and model
- Operating system version
- App version
- Unique device identifiers
- IP address (temporarily for security)
Usage Analytics:
- App launch frequency
- Feature usage statistics
- Performance metrics
Network Information:
- Connection type
- Network performance data
- Server response times
2.3 Information from Third Parties
Advertising Partners:
- Google AdMob (for free tier users)
- Ad interaction data
- Ad performance metrics
3. How We Use Your Information
3.1 Primary Uses
Service Provision:
- Provide slang translation services
- Process your translation requests
- Provide trending slang terms and definitions
- Maintain your account
- Deliver premium features
App Improvement:
- Analyze usage patterns
- Improve app performance
- Develop new features
- Fix bugs and issues
Communication:
- Send important service updates
- Respond to your inquiries
- Provide customer support
- Send security notifications
3.2 Secondary Uses
Analytics and Research:
- Understand user behavior
- Improve user experience
- Conduct research (with anonymized data)
- Develop new features
Security and Safety:
- Prevent fraud and abuse
- Ensure app security
- Comply with legal obligations
- Protect user safety
4. How We Share Your Information
4.1 We Do NOT Share Your Personal Information
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4.2 Limited Sharing for Service Provision
Service Providers:
- Cloud hosting services (AWS)
- Analytics services (with your consent)
- Customer support tools
- Payment processors (for premium subscriptions)
Legal Requirements:
- When required by law
- To protect our rights and safety
- To prevent fraud or abuse
- To comply with legal processes
4.3 Aggregated and Anonymized Data
We may share aggregated, anonymized data that does not identify individual users for:
- Research purposes
- Industry analysis
- Service improvement
- Statistical reporting
5. Data Retention and Deletion
5.1 Data Retention Periods
Account Data: Retained while your account is active
Usage Logs: Retained for 90 days for security and debugging
Analytics Data: Retained for 12 months (anonymized after 90 days)
Translation Requests: Processed for service delivery but not permanently stored
Trending Term Requests: Processed for service delivery but not permanently stored
5.2 Data Deletion
Account Deletion:
- You can request account deletion at any time
- All personal data will be deleted within 30 days
- Some data may be retained for legal compliance
Automatic Deletion:
- Inactive accounts (2+ years) may be automatically deleted
- Temporary logs are automatically deleted after retention periods
6. Your Privacy Rights and Choices
6.1 Access and Control
Access Your Data:
- View your account information
- Review your privacy settings
Update Your Information:
- Change your email address (contact support)
- Update your password
- Modify privacy preferences
Delete Your Data:
- Delete your account
- Control analytics collection in app settings
6.2 Privacy Settings
Analytics and Tracking:
- Enable/disable analytics collection
Communication Preferences:
- Contact support for account-related inquiries
6.3 Data Portability
You have the right to:
- Contact support for account-related inquiries
7. Children's Privacy
7.1 COPPA Compliance
Age Restrictions:
- Our service is not intended for children under 13
- We do not knowingly collect personal information from children under 13
- If we discover we have collected such information, we will delete it immediately
Parental Contact:
- Parents can contact us to request deletion of their child's information
- We do not use personal information for targeted advertising to children
7.2 Age Requirements
Account Creation:
- Users must be 13 or older to create an account
- We may suspend accounts that appear to belong to users under 13
8. International Data Transfers
8.1 Data Location
Primary Storage: United States
Backup Storage: United States
Processing: United States
8.2 Cross-Border Transfers
EU Users:
- We comply with GDPR requirements
- We use appropriate safeguards for data transfers
- EU users have additional rights under GDPR
Other International Users:
- We apply similar privacy protections globally
- Local laws may provide additional rights
- Contact us for region-specific information
9. Data Security
9.1 Security Measures
Technical Safeguards:
- Encryption in transit and at rest
- Secure authentication systems
- Regular security audits
- Access controls and monitoring
Organizational Safeguards:
- Employee training on privacy
- Limited access to personal data
- Regular privacy assessments
- Incident response procedures
9.2 Data Breach Response
Notification Process:
- We will notify affected users within 72 hours
- We will report breaches to authorities as required
- We will provide guidance on protective measures
Remediation:
- Immediate investigation and containment
- Implementation of additional safeguards
- Regular updates on resolution progress
10. Third-Party Services
10.1 Advertising Services
Google AdMob:
- Used for free tier users only
- Collects device and usage information
- Subject to Google's privacy policy
- You can opt out of personalized ads
10.2 Analytics Services
Usage Analytics:
- Help us improve the app
- Collect anonymized usage data
- You can disable analytics in app settings
10.3 Payment Processors
Subscription Payments:
- Processed by secure third-party services
- We do not store payment information
- Subject to processor privacy policies
11. Changes to This Privacy Policy
11.1 Policy Updates
Notification:
- We will notify you of significant changes
- Updates will be posted in the app
- Email notifications for major changes
Consent:
- Continued use constitutes acceptance
- You can opt out of new data uses
- Account deletion available if you disagree
11.2 Version History
Tracking Changes:
- We maintain a version history
- Previous versions available on request
- Clear documentation of changes
12. Contact Information
12.1 Privacy Inquiries
Email: support@lingible.com
12.2 Response Times
General Inquiries: Within 48 hours
Data Requests: Within 30 days
Complaints: Within 72 hours
12.3 Regulatory Contacts
EU Users: Contact our EU representative
California Users: Contact our CCPA representative
Other Jurisdictions: Contact us directly
13. Legal Basis and Jurisdiction
13.1 Governing Law
This Privacy Policy is governed by the laws of the United States.
13.2 Dispute Resolution
Primary Resolution: Direct communication
Alternative Resolution: Mediation or arbitration
Legal Action: Courts of the United States
13.3 Regulatory Compliance
Primary Regulations:
- COPPA (Children's Online Privacy Protection Act)
- CCPA (California Consumer Privacy Act)
- GDPR (General Data Protection Regulation) - for EU users
Industry Standards:
- App Store Privacy Guidelines
- Google Play Privacy Requirements
- Industry best practices